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Mansfield Member Feedback

677

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All reviews (677)

Review of the Mansfield Building Society, Mortgages:

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Great service

I did my application through a broker however when I contacted Mansfield myself they were quick to get hold off and I never have to repeat myself twice. They put all the notes on file of the phone conversation so it can be picked up next time. Anything they said was going to get done always happened and very quickly too. Reviewed on: 5th August 2022

Review of the Mansfield Building Society, Mortgages:

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Outstanding Customer Care

By far the best mortgage company I have ever used. I was desperate to arrange an above board Regulated BTL mortgage for my mum, and without Mansfield, I don't think this would have been possible. There a lot of charlatan companies out there but I can assure you that Mansfield is not one of them. My Advisor was Gemma Barlow who was amazing! She listened to what my needs were, was empathetic, courteous, and above all else extremely professional. She provided prompt responses and kept me fully abreast of the process from start to finish. I have no words to express how grateful I am to her. My mum is now in a new home and I can't thank Mansfield enough. I would 100% recommend using this company. Reviewed on: 4th August 2022

Review of the Mansfield Building Society, Mortgages:

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Efficient

Staff have always been very helpful and efficient in dealing with my queries and continued support Reviewed on: 4th August 2022

Review of the Mansfield Building Society, Savings:

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Alright in all

Interest rates start off decent to start, but soon fell behind the competition, so no real interest in customer loyalty. Reviewed on: 2nd August 2022

Review of the Mansfield Building Society, Savings:

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Excellent customer service all round

Great savings accounts with a friendly smiley face as you walked into any branch . Advisors are friendly and smiley . The interest rates could be better when high street banks are offering better rates Reviewed on: 2nd August 2022

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