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Mansfield Member Feedback

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All reviews (677)

Review of the Mansfield Building Society, Savings:

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Nightmare!

Difficult to contact. Very poor customer experience. Lost bank book and still waiting for ISA funds to be forwarded to Leeds Building Society. Reviewed on: 2nd August 2022

Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Please contact us on 01623 676350 and ask for Carole or email us at [email protected] so that we can investigate this further for you. In the event that all our team members are busy when you call, please leave a voicemail with your name and contact details and we will call back at the earliest opportunity. Response date: 3rd August 2022

Review of the Mansfield Building Society, Mortgages:

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very friendly and efficient service

i have had a mortgage with Mansfield for five years and recently wished to extend the period of the loan and this was arranged without any difficulty or problems by helpful staff. Reviewed on: 1st August 2022

Review of the Mansfield Building Society, Mortgages:

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Disappointed as a loyal customer

We have held our mortgage with the BMS for over 25 years, however as we moved or extended and increased our mortgage it became fragmented and as such was uncompetitive. I have been able to move my mortgage, increase my borrowing by £50,000 for house improvements, keep the same term and pay less that when with the Mansfield which is disappointing. Really liked the company, what they stood for (CSR) but just too expensive as an existing customer Reviewed on: 25th July 2022

Review of the Mansfield Building Society, Savings:

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MBS Review

Excellent products and very helpful staff Reviewed on: 22nd July 2022

Review of the Mansfield Building Society, Savings:

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Investment changes

Very helpful when making the changes we requested Reviewed on: 20th July 2022

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