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DBS Verified Member

247

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All reviews (247)

Review of the Darlington Building Society, Savings:

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10 out of 10

Really quick answering of the phone by Associate Simon, plus 10/10 for effort, knowledge, patience and understanding.. Reviewed on: 8th September 2023

Review of the Darlington Building Society, Savings:

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Putting things right

I have several accounts with the DBS, when the new on line access became available I decided to make use of it. For some reason I could not gain access so I called the Helpdesk. I was putting all of my details in correctly the problem continued. The penny then dropped, how do you spell Michael, that was the problem! The lady then rectified the spelling, not only that, she would make the branch aware of the misspelling and have my accounts corrected. Problem solved in a friendly and professional manner by the lady with the lovely Scottish accent. Reviewed on: 8th September 2023

Review of the Darlington Building Society, Savings:

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A ten star assistant

Problem with my online account which I had set up, incorrectly and then saved. Thank goodness there are still people around with patience! DBS has one as a member of staff. Vicky Wanless Reviewed on: 8th September 2023

Review of the Darlington Building Society, Savings:

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On line set up

Simon was very patient and was able to talk me through first time my on line set up. Reviewed on: 8th September 2023

Review of the Darlington Building Society, Savings:

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Register on libe

Simon was extremely helpful and patient. He wss knowledgeable about the products. A credit to the DBS Reviewed on: 8th September 2023

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