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247

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All reviews (247)

Review of the Darlington Building Society, Savings:

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Great customer service, lovely to deal with.

Problems logging into the new online portal. Reviewed on: 12th September 2023

Review of the Darlington Building Society, Savings:

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Friendly helpful staff with a good range of savings accounts

When I rang this morning I needed help moving money at the end of the notice period. Simon explained everything clearly and talked me through the transaction. I felt very supported. Reviewed on: 11th September 2023

Review of the Darlington Building Society, Savings:

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Great service

Great service, very polite and helpful. Explained everything very thoroughly and answered all my questions. Reviewed on: 11th September 2023

Review of the Darlington Building Society, Savings:

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Logging on problem

Problem quickly rectified, Darlington had my wrong mobile number Reviewed on: 9th September 2023

Review of the Darlington Building Society, Savings:

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Supportive and friendly online help

I would highly recommend Darlington Building Society. In the past I have conducted all my dealing with them face-to-face. The branch in Northallerton is a lovely friendly place. However, we have to move with the time and so when the accounts went online I thought I'd give it a go. I am not very tech savvy, so needed to contact customer services for some help. Simon was very helpful, understood that I needed time and patience and guided me through the setting up process. His instructions were clear and he was able to help when I got stuck. The whole process was helped along with his supportive manner. Reviewed on: 8th September 2023

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