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All reviews (160)

Review of the Bath Building Society, Mortgages:

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Good, succinct response.

Question re a RIO mortgae rapayment strategy options. Reviewed on: 11th September 2023

Reply from Bath Building Society Thank you for taking the time out and leaving this feedback. Ben Hutchings, Head of Mortgage Sales Response date: 11th September 2023

Review of the Bath Building Society, Mortgages:

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Buy for uni

Really helpful and a possible way forward Reviewed on: 7th September 2023

Reply from Bath Building Society Thank you for taking the time out and providing this feedback. Hopefully we are able to assist you with a Buy for University mortgage. Ben Hutchings, Head of Mortgage Sales Response date: 8th September 2023

Review of the Bath Building Society, Mortgages:

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Very Helpful

It was very useful abcdefghijklm Reviewed on: 5th September 2023

Reply from Bath Building Society Thank you for taking the time out and providing this feedback. Ben Hutchings, Head of Mortgage Sales Response date: 6th September 2023

Review of the Bath Building Society, Mortgages:

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Phone chat

No complaints about how Nick treated the call. very friendly and personal but disappointed with the outcome as there seems to be no good reason why a person handicapped through dementia (itself a mental illness) is treated differently when it comes to mortgages to someone with an equally permanent mental disability where both sets of family have lasting power of attorney or in our case deputyship in terms of lifetime mortgages. It does seem discriminatory and contrary to the DDA Reviewed on: 4th September 2023

Reply from Bath Building Society Thank you for taking the time out and providing this feedback. We appreciate your compliments about Nick, and we are sorry that you are unhappy with the outcome of the enquiry. We take all feedback seriously and every case is individually and equally considered. Feel free to contact myself at [email protected]. Ben Hutchings, Head of Mortgage Sales Response date: 8th September 2023

Review of the Bath Building Society, Mortgages:

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good customer service

Really quick and told me what i needed to know. Great Reviewed on: 29th August 2023

Reply from Bath Building Society Thank you for taking the time out and leaving this feedback. I'm glad we were of assistance. Thanks again. Ben Hutchings, Head of Mortgage Sales Response date: 30th August 2023

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