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BBS Member Feedback

160

Total reviews written

0

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355

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All reviews (160)
Review of the Bath Building Society, Mortgages:
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Excellent

5
We have a number of Buy-to-Let mortgages with you and as before staff have been prompt and easy to deal with. Reviewed on: 12th July 2023
Reply from Bath Building Society Thank you for taking the time out and leaving this feedback. This is great to hear as we very much value your custom. Ben Hutchings, Head of Sales Response date: 13th July 2023
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Bath Building Society
Review of the Bath Building Society, Mortgages:
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Very efficient chat function

5
I wanted to start a remortgage application and used the instant chat function to get the process started. It was very quick and easy, I downloaded the application form and fact sheet within in minutes of starting the chat. Reviewed on: 11th July 2023
Reply from Bath Building Society Thank you for taking the time out and leaving this feedback. I'm glad you found it quick and easy. Ben Hutchings, Head of Mortgage Sales Response date: 12th July 2023
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Bath Building Society
Review of the Bath Building Society, Mortgages:
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Excellent product, Professional service

5
We applied for a "Uni-Mortgage" and from the outset meeting we had with Tim Randall the introduction, details of the product and the application process was clearly, articulately and professional explained to us. Throughout the whole process from initial meeting to offer letter Tim supported us through the entire process and had an accurate understanding of our situation, his commitment to navigate us through the application process was stead-fast & professional, which was greatly appreciated, he has an impressive work ethic & tenacity and is a credit to Bath Building Society Thank-you Tim Reviewed on: 6th July 2023
Reply from Bath Building Society Thank you for taking the time out and leaving this review. This is really good to hear. I will pass this on to Tim and I'm sure he will be pleased with the support and assistance he has given you together with this feedback. Ben Hutchings, Head of Mortgage Sales. Response date: 12th July 2023
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Bath Building Society
Review of the Bath Building Society, Mortgages:
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Uni Mortgage

5
Good Support and provided all required information Reviewed on: 4th July 2023
Reply from Bath Building Society Thank you for taking the time out and providing this feedback. This is great to hear. Hopefully we will be able to assist should you decide to proceed. Ben Hutchings, Head of Mortgage Sales Response date: 4th July 2023
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Bath Building Society
Review of the Bath Building Society, Mortgages:
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Preliminary chat for mortgage

5
Very helpful and on point. Thanks! Reviewed on: 3rd July 2023
Reply from Bath Building Society Thank you for taking the time out and leaving this feedback. Ben Hutchings, Head of Mortgage Sales Response date: 4th July 2023
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Bath Building Society

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