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All reviews (1036)

Review of the Bath Building Society, Savings:

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Quick & efficient transfer

Seems like personal service - very good, thanks. The only trouble I've ever had is where withdrawls in the branch have not gone through smoothly due to some IT hiccup - so several transcations had to be reversed and done again, making a complete mess of the passbook - the various withdrawls, reversions & repeats are difficult to follow which is embarrassing for me as 'Treasurer' of our account when I try to expkain it Reviewed on: 19th January 2021

Reply from Bath Building Society Good Morning, thank you for taking the time to send in your response. Sorry to hear you experienced some problems with your withdrawal in the branch, hopefully this won't happen again and was just a technical issue. Caroline, customer support Department. Response date: 21st January 2021

Review of the Bath Building Society, Savings:

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Very helpful

The thing that I like about Bath Building Society is that they are Customer focused Reviewed on: 18th January 2021

Reply from Bath Building Society Good Morning, Thank you for your response, Our customers are very important to us.Caroline customer Support Department. Response date: 19th January 2021

Review of the Bath Building Society, Savings:

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Very good service today

I welcome the possibility of authorising specified payments by e-mail - but this is only necessary because, unlike some other financial institutions - the BBS on-line system cannot cope where two signatures are needed to approve a payment. Reviewed on: 17th January 2021

Reply from Bath Building Society Good Morning, At the moment you are unable to request withdrawals on line if it is more then one person to sign for withdrawals, however you can set up email authority to request withdrawals as you mentioned , hopefully this can be set up for you to make withdrawals as soon as possible. Thank you for taking the time to send your response, Caroline customer support Department. Response date: 18th January 2021

Review of the Bath Building Society, Savings:

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An old fashioned approach fit for modern times. ..

Attractive products, really good human service and a website designed for use by normal people. That's a winning combination. Reviewed on: 14th January 2021

Reply from Bath Building Society Many thanks for the fantastic review Graham. Holly, Customer Service Team Response date: 15th January 2021

Review of the Bath Building Society, Savings:

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Quick and effective

Local with good reputation for customer service. Reviewed on: 13th January 2021

Reply from Bath Building Society Thankyou very much for your review Response date: 14th January 2021

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