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Review of the Bath Building Society, Savings:

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Growing Together

Over 20 years of friendly, professional and timely service. Reviewed on: 5th June 2020

Reply from Bath Building Society 20 years, that's brilliant! Thanks for being such a loyal customer. Holly, Customer Support Team Response date: 22nd June 2020

Review of the Bath Building Society, Savings:

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Old fashioned values modernised.

I like that BSB seems to be a modern version of the old fashioned members owned building societies with little taste for mergers, demutualisation, acquisition or other quick fix cash grab scenarios. It seems to be concerned primarily with serving its members, as should be the case. Reviewed on: 5th June 2020

Reply from Bath Building Society Many thanks for the great feedback. Holly, Customer Support Team Response date: 22nd June 2020

Review of the Bath Building Society, Savings:

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A bit mean on interest rate

If you paid a better interest I would rate full stars Reviewed on: 5th June 2020

Reply from Bath Building Society Thank you for your feedback. Unfortunately we had no option other than to respond to the Bank of England reducing their base rate by 0.65% to a record low of 0.10%. The only way we could not reduce our savings rates would have been to not reduce our mortgage rates which would be the opposite of what the government is trying to achieve in these difficult times and unfair to our mortgage customers. In order to retain our most loyal savings customers we have tried our best to ensure that our rates are competitive and to review them on a regular basis. As a result of such a review last week we have just increased the rate on our 60 Day notice account from 0.60% to 0.80% AER. I am also pleased to advise you that we will soon be launching some competitively priced new products, one of which will only be available to our most loyal customers, so please keep an eye on you 'in box'. Response date: 5th June 2020

Review of the Bath Building Society, Savings:

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Allways felt welcome by staff, who go out of their way to help.

Just keep on doing what you do best Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for taking the time to review us, we will certainly do our very best to provide all customers with a friendly and efficient service. Holly, Customer Support Team Response date: 22nd June 2020

Review of the Bath Building Society, Savings:

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Great Building Society with a good helpful member of staff.

We have a few accounts and although not great interest a helpful branch in Midsomer Norton for Our Xmas account and separate account for our winnings From our Premium Bonds. Reviewed on: 4th June 2020

Reply from Bath Building Society Glad we can help you with your christmas and premium bond winnings savings accounts. Hope to see you in our Midsomer Norton branch soon. Holly, Customer Support Team Response date: 22nd June 2020

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