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All reviews (1036)

Review of the Bath Building Society, Savings:

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Thanks for being there in person

I like that it is local and I can visit the branch and talk to a person face to face. Staff are always friendly, polite and helpful. Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for the lovely review. Hope to see you in branch again soon. Holly, Customer Support Team Response date: 23rd June 2020

Review of the Bath Building Society, Savings:

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Great feedback

Carry on supporting those of us in the SW Reviewed on: 4th June 2020

Reply from Bath Building Society Many thanks for your lovely review. Holly, Customer Support Team Response date: 23rd June 2020

Review of the Bath Building Society, Savings:

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Proper Building Society

Staff at Midsomer Norton agency are always professional but friendly. On line banking is easy to use, very impressed Reviewed on: 4th June 2020

Reply from Bath Building Society Great to hear we have impressed you! Our staff at the Midsomer Norton agency will be pleased with your review. Holly, Customer Support Team Response date: 23rd June 2020

Review of the Bath Building Society, Savings:

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Decent Building Society with years of experience

better deals for savers in the longer term Reviewed on: 4th June 2020

Reply from Bath Building Society Thank you for your feedback. Unfortunately we had no option other than to respond to the Bank of England reducing their base rate by 0.65% to a record low of 0.10%. The only way we could not reduce our savings rates would have been to not reduce our mortgage rates which would be the opposite of what the government is trying to achieve in these difficult times and unfair to our mortgage customers. In order to retain our most loyal savings customers we have tried our best to ensure that our rates are competitive and to review them on a regular basis. As a result of such a review last week we have just increased the rate on our 60 Day notice account from 0.60% to 0.80% AER. I am also pleased to advise you that we will soon be launching some competitively priced new products, one of which will only be available to our most loyal customers, so please keep an eye on you 'in box'. Colin McDougall, Head of Marketing and Savings Response date: 5th June 2020

Review of the Bath Building Society, Savings:

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Friendly, efficient and helpful.

Bath treat customers like people not numbers, a rarity these days. Reviewed on: 4th June 2020

Reply from Bath Building Society Great to hear you enjoy our personal service. Thanks for the feedback. Holly, Customer Support Team Response date: 23rd June 2020

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