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1036

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All reviews (1036)

Review of the Bath Building Society, Savings:

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Good customer service

The money transfer via email has proved very useful to me on numerous occasions Reviewed on: 2nd May 2023

Reply from Bath Building Society Thank you for your feedback, its great to hear. Charlotte Tillen, Savings Support Manager Response date: 5th May 2023

Review of the Bath Building Society, Savings:

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Jess at chatline very helpful and sorted out the issue

yes, you should have advised me that I needed to ensure I could receive an authorisation code - not all land lines are set up to receive certain types of codes from institutsions ( Lloyds, however "do", Bath BS clearly don't ) whereas mobiles usually do Reviewed on: 28th April 2023

Reply from Bath Building Society Thank you for your feedback. When registering for Bath Online is does give you the option to select either your landline number or your mobile number to receive the two factor authentication code which is required to login to your account. Glad to hear that Jess was able to assist you with with changing this to your mobile. Charlotte Tillen, Savings Support Manager Response date: 5th May 2023

Review of the Bath Building Society, Savings:

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Thank you Harry

Harry dealt with my problem in a very satisfactory way. Thank you Harry Reviewed on: 27th April 2023

Reply from Bath Building Society Thank you for your great feedback regarding Harry, I will pass this back to him and the team. Charlotte Tillen, Savings Support Manager Response date: 2nd May 2023

Review of the Bath Building Society, Savings:

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Local business dealing

Friendly accessible, local. We've never had any issues with the society and are more than happy with our service. Reviewed on: 26th April 2023

Reply from Bath Building Society Thank you for this feedback, its appreciated. Charlotte Tillen, Savings Support Manager Response date: 27th April 2023

Review of the Bath Building Society, Savings:

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Online chat

Almost instant answer to my question. Very impressed Reviewed on: 24th April 2023

Reply from Bath Building Society Thank you for this feedback, its great to hear, Charlotte Tillen, Savings Support Manager Response date: 25th April 2023

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