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All reviews (1036)

Review of the Bath Building Society, Savings:

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Savings Accounts only for Bath residents/workers/students

Provide savings accounts for wider audience Reviewed on: 8th February 2023

Reply from Bath Building Society Thank you for your feedback. At the moment we do have local restrictions on our accounts however this may change in the future. Please keep an eye on our website for any updates. Charlotte Tillen, Savings Support Manager Response date: 9th February 2023

Review of the Bath Building Society, Savings:

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Amazing experiences

People are more than happy to help, even suggesting answers to concerns I hadn’t thought of. If the question cannot be answered, the answer is found by transferring or emailing. I can absolutely trust that I will receive helpful, quick and excellent customer service Reviewed on: 7th February 2023

Reply from Bath Building Society Thank you for your fantastic feedback regarding our staff, I will pass this back over to the teams. Charlotte Tillen, Savings Support Manager Response date: 9th February 2023

Review of the Bath Building Society, Savings:

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Excellent customer service, unjustifiable management fat salaries

All dealings with staff in the office ,on the phone or by email very good so pay the staff more and the CEO and other senior management less or better still replace them with some bright A level school leavers for half the salary. Reviewed on: 6th February 2023

Reply from Bath Building Society Thank you for your lovely feedback regarding our office staff, I will pass this over to our customer service department. Charlotte Tillen, Savings Support Manager Response date: 9th February 2023

Review of the Bath Building Society, Savings:

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Speedy & Effiicient

A well-oiled machine that responds positively to requests. Very happy with the service Reviewed on: 6th February 2023

Reply from Bath Building Society Thank you for your feedback, its great to hear. Charlotte Tillen, Savings Support Manager Response date: 9th February 2023

Review of the Bath Building Society, Savings:

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Caroline Brewer has supported me in the operation of my Trust for the grandchildren with a first class professional commitment.

You can actually communicate with real people; not Bots! Reviewed on: 4th February 2023

Reply from Bath Building Society Thank you for your feedback regarding Caroline, its lovely to hear. I will pass this over to Caroline and the team. Charlotte Tillen, Savings Support Manager Response date: 6th February 2023

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