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All reviews (1036)

Review of the Bath Building Society, Savings:

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Excellent service as always

The customer service is excellent in every branch. Nothing is too much trouble. Reviewed on: 29th November 2022

Reply from Bath Building Society Thank you so much for this feedback for the branch, I will pass it back to the teams. Charlotte Tillen, Savings Support Manager Response date: 29th November 2022

Review of the Bath Building Society, Savings:

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Very efficient and very freindly staff

Very happy as nothing is too much trouble Reviewed on: 28th November 2022

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 29th November 2022

Review of the Bath Building Society, Savings:

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Asked how to move funds from a Trust A/C and very clear advice from Caroline Brewer - (as always) !

One can speak immediately to a person without having to go through various telephone links and prove that one really does exist! However, never any corner cutting with confidentiality and security which one naturally expects, so complete confidence and a feeling of personal interest from all members of staff, both at head office and branch in Wood Street. (No doubt also at other branches). Just a shame investment interest rates are not slightly higher by comparison !! Reviewed on: 28th November 2022

Reply from Bath Building Society Lovely feedback to receive regarding our process and staff especially Caroline, thank you. I will pass this back to the teams and please keep an eye on our website as rates have increased again 1st December. Charlotte Tillen, Savings Support Manager Response date: 6th December 2022

Review of the Bath Building Society, Savings:

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Highly recommend

All the staff I have interacted with have been more than helpful and are more than happy to explain things many times until I understand a system. The staff are always friendly and welcoming. Reviewed on: 22nd November 2022

Reply from Bath Building Society Thank you for this lovely feedback regarding the teams, I will make sure this is past back to them. Charlotte Tillen, Savings Support Manager Response date: 23rd November 2022

Review of the Bath Building Society, Savings:

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easy to deal with

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Reply from Bath Building Society Thank you for your feedback, its great to hear. Charlotte Tillen, Savings Support Manager Response date: 15th November 2022

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