BBS Member's community profile page

Write a review

Go to business site

Viewing profile for,

BBS Member

1036

Total reviews written

Helpful marks given to their reviews

607

Times reviews seen

All reviews (1036)

Review of the Bath Building Society, Savings:

View on product page

Phone call made by husband, was answered quickly, solution -email request- suggested, sent email actioned by you within 2 hours.

Personal service of high quality always available. Reviewed on: 28th April 2022

Reply from Bath Building Society Thank you for your feedback, Louise, Head of Savings Support. Response date: 29th April 2022

Review of the Bath Building Society, Savings:

View on product page

Quick response time.

No suggestions for improvement. Reviewed on: 27th April 2022

Reply from Bath Building Society Good Morning, so pleased that you received a quick response and everything is working fine for you. Thank you for taking the time to send your response, Caroline , Customer Support Department. Response date: 28th April 2022

Review of the Bath Building Society, Savings:

View on product page

Online chat

Contacted the online chat service and found this to be very efficient and helpful. Thank you to Holly for resolving my query very quickly Reviewed on: 27th April 2022

Reply from Bath Building Society Hello, Glad you found the online Chat helpful and Holly was able to resolve your query, thank you for taking the time to send your response. Caroline, Customer Support Department. Response date: 28th April 2022

Review of the Bath Building Society, Savings:

View on product page

Made a complicated situation seem easy.

I spoke to Jonathan, with a request my own bank couldn’t provide a product for, he explained my options and made it simple to understand, and provided exactly what I was looking for. Easy set up, and quick turnaround. Would thoroughly recommend. Reviewed on: 21st April 2022

Reply from Bath Building Society Thanks for the fantastic review. Holly, Customer Service Team Response date: 25th April 2022

Review of the Bath Building Society, Savings:

View on product page

Lovely customer service, online banking could be better

A more accessible online banking service, such as an app would be benefitial Reviewed on: 21st April 2022

Reply from Bath Building Society Thank you for your Feedback, we are in the process of developing a mobile app so watch this space. Louise Head of Savings Support Response date: 21st April 2022

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.