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Review of the Bath Building Society, Savings:

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Very helpful customer assistants

Great interest rates and very helpful staff. I would love to have communication when interest is paid on my children's JISAs so that I can update their passbooks, but now that I have signed up to internet banking it is not difficult to look up transactions. Reviewed on: 12th April 2022

Reply from Bath Building Society We are very happy to help! Thanks for the review. Holly, Customer Service Team Response date: 20th April 2022

Review of the Bath Building Society, Savings:

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Very patient with me, as I was having trouble logging in. Great attitude and customer service.

Great local business, you can get straight through without having to wait ages, as with other larger building societies. Reviewed on: 8th April 2022

Reply from Bath Building Society So pleased we could help. Many thanks. Holly, Customer Service Team Response date: 20th April 2022

Review of the Bath Building Society, Savings:

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Clear information and helpful chat staff

Having to set up a Will Trust seemed a bit daunting but the info I’ve had from BBS and the clarity of the application form has been wonderful. Not daunting at all! Reviewed on: 7th April 2022

Reply from Bath Building Society Good Morning , So pleased we were able to make thing straight forward for you, Thank you for sending your response, Caroline, Customer Support Department. Response date: 7th April 2022

Review of the Bath Building Society, Savings:

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Good quick help on the online chat

You get quick and friendly service Reviewed on: 4th April 2022

Reply from Bath Building Society Hello Glad you found the chat helpful, thank you for sending your response, Caroline, Customer Support Department. Response date: 7th April 2022

Review of the Bath Building Society, Savings:

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Great

Great service with a personal touch. Prompt responses and transactions. Reviewed on: 30th March 2022

Reply from Bath Building Society Hello Thank you for sending your response, Caroline Customer Support Department. Response date: 7th April 2022

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