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BBS Member

1036

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All reviews (1036)

Review of the Bath Building Society, Savings:

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Easy to make transfers quick and helpful service

I cannot think of anything else to make a better experience Reviewed on: 6th August 2021

Reply from Bath Building Society Hello thank you for taking the time to send your response so nice to hear that your service was quick and helpful, Caroline, Customer Support Department. Response date: 10th August 2021

Review of the Bath Building Society, Savings:

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First class service

A very quick and efficient service and very friendly and pleasant staff. Reviewed on: 5th August 2021

Reply from Bath Building Society Hello thank you for taking the time to send your positive review , Caroline, Customer Support Department Response date: 10th August 2021

Review of the Bath Building Society, Savings:

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Very efficient online chat service

Jane made it as simple as pie for me to make the changes to my profile that I needed to make. Well done, Jane! Reviewed on: 5th August 2021

Reply from Bath Building Society Hello so pleased Jane was able to help you with your online chat, thank you for taking the time to respond, Caroline , Customer Support Department Response date: 10th August 2021

Review of the Bath Building Society, Savings:

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Withdrawal of savings

Excellent service thank you Louisa was very friendly and polite and professional Reviewed on: 3rd August 2021

Reply from Bath Building Society Thank you for the lovely feedback, I will pass this onto Louisa. Holly, Customer Service Team Response date: 4th August 2021

Review of the Bath Building Society, Savings:

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account set-up

Gives everything we need for small family trust account. Prompt feedback. Left at 4 stars as timing wise could not get second account set up in time before range closed - will upgrade to 5 if a second account can be accommodated... Reviewed on: 3rd August 2021

Reply from Bath Building Society Many thanks for your valuable feedback, we appreciate it! Holly, Customer Service Team Response date: 4th August 2021

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