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Bob Lucas

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Review of the Saga, Car insurance:

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Easy Access

Saga agents are easily accessible by phone with short holding times even during the COVID period. There is a minimum amount of push button actions before you are connected with a friendly helpful human being that willingly and professionally handle your call. Once your documents are prepared they are delivered into my 'My Saga' account ready for quick retrieval whenever needed which reduces the paper trail so benefits the environment. That said, recognising that Saga exists for the older generation, paper versions of the documents can be posted for those golden oldies that are not computer literate. Reviewed on: 12th September 2020

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