I called this company to ask some questions and get details about whether they would insure my pet.
Was pleased at first as everywhere else I'd called had had at least a 10 minute waiting time and someone picked up immediately.
However the woman I spoke to was incredibly rude and being extremely difficult!
Kept interrupting me and quite frankly I felt like she was treating me like an idiot.
Wasn't seeming to actually listen to the questions I was asking and just wanted me off the phone.
When she frustrated me enough that I pointed out to her she'd interrupted me repeatedly and wasn't letting me finish a sentance, she interrupted me again!
I never ever just hang up on people or companies but I had no other option in this case, call didn't even last 3 minutes and didn't get any answers to my questions.
Based on this 'customer service' alone I wouldn't touch this company even if it was the only option.
Stay away if you know what's good for you!
Reviewed on: 2nd September 2020
