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Review of the Newbury Building Society, Savings:

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Efficient service

Extremely useful guidance through the maze of possible saving options Reviewed on: 4th December 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 5th December 2023

Review of the Newbury Building Society, Savings:

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savings advice

Leah was very helpful and her advice was exact. There are so many "products" within the savings range we needed tailored advice for our needs. Thank you. Reviewed on: 4th December 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it and will be sure to share your comments with Leah, who will be so pleased to read them. Response date: 5th December 2023

Review of the Newbury Building Society, Mortgages:

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Friendly

Helpful and friendly staff at all times from reception to consultant Reviewed on: 3rd December 2023

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback - we do appreicate it. Response date: 5th December 2023

Review of the Newbury Building Society, Savings:

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Online Registration

Having Spent 15 minutes try to register my new account without success I have given up. Whilst I have entered my password & memorable which seemed to be accepted I was unable to complete the application as what ever way I tried to insert a hint word it wouldn't accept it , so I have given up . As i see I have 14 days to cancel my account if I cannot operate a online account app then there is no point in me having an account with you David G Jones [email protected] Reviewed on: 1st December 2023

Reply from Newbury Building Society Thank you for letting us know, we will ask someone to contact you directly. Response date: 5th December 2023

Review of the Newbury Building Society, Mortgages:

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Very helpful and patient!

Laura gave me all info to set up an easy access ISA and was so helpful.Customer service was brilliant and other staff helped on the phone with queries. Reviewed on: 1st December 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it and will be sure to share your comments with Laura, who will be so pleased to read them. Response date: 5th December 2023

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