Verified Member's community profile page

Write a review

Viewing profile for,

Verified Member

1493

Total reviews written

Helpful marks given to their reviews

515

Times reviews seen

All reviews (1493)

Review of the Newbury Building Society, Mortgages:

View on product page

So help full and well explained

we have just gone throw remogrataging and this is something I was stressed about after watching friends going through it with the current rates. Newbury was so helpful and explained and guided me through all my options and removed all the stress and worry about it Reviewed on: 1st December 2023

Reply from Newbury Building Society Thank you for your kind words and for taking the time to provide feedback, we do appreciate it and will share it with the people who helped you. Response date: 5th December 2023

Review of the Newbury Building Society, Savings:

View on product page

Opening new savings accounts as a new customer

Very good to see local branches still open to give a personal service. Reviewed on: 1st December 2023

Reply from Newbury Building Society Thank you for your feedback - we agree that branches and real people provide a great financial service. Response date: 5th December 2023

Review of the Newbury Building Society, Savings:

View on product page

Transfering between accounts

I've just opened a new account. I want to transfer funds from other Newbury accounts into it. I thought it would be straight forward but was disappointed. When I try and make a transfer from my existing account to my new account the new account is not listed as an option to select. Reading FAQs I see that I have to send a secure message and ask for the new account to be added as a transfer option to the existing accounts. This seems very convoluted. At the time of writing I am still waiting for staff to respond to my secure message request, which I submitted yesterday. All very frustrating. I hope you can make improvements to this scenario. Reviewed on: 1st December 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we are sorry to hear that you have had this frustration and hope that you have received a response - please do let us know if not as we would like to avoid this scenario happening again. email marketing @newbury.co.uk Response date: 5th December 2023

Review of the Newbury Building Society, Mortgages:

View on product page

First Class

First class..speedy,professional and reactive to constantly changing market conditions. Three lots of documentary changes in a month were resolved without a hitch. Reviewed on: 1st December 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, and your kind words, we do appreciate it very much. Response date: 5th December 2023

Review of the Newbury Building Society, Savings:

View on product page

Helpful

I needed to close an account and open a new one and the staff were friendly and could not have been more helpful Reviewed on: 1st December 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 5th December 2023

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.