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Review of the Newbury Building Society, Savings:

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Opening new account

Friendly quick service, however can't understand why i needed an interview to oprn an EMA. Reviewed on: 17th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 20th February 2023

Review of the Newbury Building Society, Savings:

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Excellent interest rate, bit complicated paying money in

Excellent interest rate but had some difficluties paying money in with the two different account numbers - sucedded on the 2nd attempt. Reviewed on: 17th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, we will look at the instructions to make this clearer. Response date: 20th February 2023

Review of the Newbury Building Society, Savings:

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Long Drawn-Out Process

Having looked at "This Is Money" I was attracted by the interest rate and general description of this savings account. However it took around 2 weeks, trying to speak to a person instead of online Q & A's before I finally managed to open an account. At one point I found the money I had transferred from my bank account had been returned with no explanation! Reviewed on: 17th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, we apologise for the wait you experienced and we have been working hard to reduce these delays during a time of volume applications. We will look into you not having received notifications and what happened - please do contact us at marketing @newbury.co.uk as we would like to understand where we can improve. Response date: 20th February 2023

Review of the Newbury Building Society, Savings:

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new isa account

very smooth process in basingstoke branch Reviewed on: 17th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 17th February 2023

Review of the Newbury Building Society, Savings:

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A professional and most satisfactory experience.bled, covered all aspects with clear explanations .

Helpful at all stages, from booking an appointment to useful advice on parking for disabled , and covered all aspects of the financial business with professional and experienced expertise. Reviewed on: 17th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 17th February 2023

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