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All reviews (1493)

Review of the Newbury Building Society, Savings:

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Straightforward account opening

Really straightforward process. Friendly, welcoming team in the branch. Appointment started on time and didn't overrun. Reviewed on: 20th January 2023

Reply from Newbury Building Society Thank you so much for your kind words and taking time to leave feedback - we do appreciate it. Response date: 23rd January 2023

Review of the Newbury Building Society, Savings:

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Opening a new Bond account.

There was a welcoming atmosphere when entering the branch. Our pre arranged appointment was dealt with on time. The clerk dealing with our appointment was friendly, courteous, and helpful. All in all a worthwhile and pleasant experience. Reviewed on: 20th January 2023

Reply from Newbury Building Society Thank you so much for your kind words and taking time to leave feedback - we do appreciate it and will be sure to share your comments with our colleagues in branch, who will be so pleased to hear them Response date: 23rd January 2023

Review of the Newbury Building Society, Mortgages:

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Highly professional advisor

We had an existing mortgage that had just ended its term. Kate was super helpful and steered us perfectly into our next term. Highly professional and understood our needs fully. If she could be considered for a bonus that would make my day. Reviewed on: 20th January 2023

Reply from Newbury Building Society Thank you so much for your kind words and taking time to leave feedback - we do appreciate it and will be sure to share your comments with Kate who will be so pleased to hear them Response date: 23rd January 2023

Review of the Newbury Building Society, Mortgages:

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Transfer and extension of mortgage

I have always had excellent and efficient service from all the team Reviewed on: 20th January 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 20th January 2023

Review of the Newbury Building Society, Savings:

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Excellent

I was helped by a very pleasant and helpful young lady who was very efficient. Reviewed on: 20th January 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 20th January 2023

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