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All reviews (1493)

Review of the Newbury Building Society, Savings:

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Opening a new account

Initial phone enquiry was answered promptly. A call back with additional information on the same day. Appointment made to attend branch to complete paperwork. A number of follow up calls with updates. In branch service was friendly and efficient. Reviewed on: 24th November 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 27th November 2023

Review of the Newbury Building Society, Savings:

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Good experience

Easy to open new account. The new online account site has improved immensely and is on par with bigger societies. Reviewed on: 24th November 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 27th November 2023

Review of the Newbury Building Society, Savings:

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Excellent Service

Good information and advice provided by Ms Leah Savage. Covered everything I could possibly need to know. Reviewed on: 24th November 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Leah, who will be so pleased to hear them. Response date: 27th November 2023

Review of the Newbury Building Society, Savings:

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Easy and relaxed

Wasn’t sure which savings plan to go for but I was soon advised and assured. Everything was explained clearly to me and I wasn’t rushed into making a decision. Reviewed on: 24th November 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 27th November 2023

Review of the Newbury Building Society, Savings:

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Good service

We visited to juggle our savings for better interest rate. The counter staff were very helpful and did what we wanted with minimum fuss. The interest rates could be improved slightly and are not the best. The process was also delayed by computer problems but, overall, was very good. Reviewed on: 24th November 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 27th November 2023

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