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Review of the Newbury Building Society, Savings:

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Great service

Leah was very knowledgeable, efficient and friendly. Reviewed on: 27th November 2023

Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Leah, who will be so pleased to hear them. Response date: 22nd January 2024

Review of the Newbury Building Society, Mortgages:

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Late to set up remortgage

Applied for remortgage in July to take effect from November when existing product ended. Despite signing all documentation in July and Newbury saying all had been completed, for some reason we were not transferred onto the new product and a bigger than expected payment came out of our current account. After a few phone calls this has been resolved but was very disappointed that things didn't run smoothly. Reviewed on: 26th November 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 22nd January 2024

Review of the Newbury Building Society, Savings:

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Friendly, personable and easily accessed service

I like to have a presence on the High Street and staff are always helpful and friendly, efficient and knowledgeable Thanks Reviewed on: 25th November 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 27th November 2023

Review of the Newbury Building Society, Savings:

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Good service

Helpful branch manager - she was able to accommodate my request to open a new savings account without an appointment. Reviewed on: 25th November 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 27th November 2023

Review of the Newbury Building Society, Savings:

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Lovely experience

Lovely friendly staff light and airy atmosphere and most of all can do what I want to do in store and not on line Reviewed on: 24th November 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 27th November 2023

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