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All reviews (1493)

Review of the Newbury Building Society, Mortgages:

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Extremely helpful

I have a interest only mortgage for which the payments had more than doubled in a year. I had received several messages suggesting I contact the Building Society and eventually did. I was offered, in my opinion, a much better product. I did research and found this product was recommended by a leading comparison website. This has reduced my payments significantly - just wish I had contacted Newbury earlier. Everything was explained well. Reviewed on: 10th November 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Thank you again. Response date: 13th November 2023

Review of the Newbury Building Society, Mortgages:

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New mortgage

All very straightforward with good and timely communication. Reviewed on: 10th November 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. Response date: 13th November 2023

Review of the Newbury Building Society, Savings:

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Professional service

We went into Basingstoke branch to open 2 new senior accounts, the process was excellent from being met on time to leaving Reviewed on: 10th November 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with the Basingstoke team, who will be so pleased to hear them. Response date: 13th November 2023

Review of the Newbury Building Society, Mortgages:

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An excellent mortgage service taking account of individual needs

A great service - we were looking for a new mortgage and Newbury had the right product, the right engagement and positive support from the team. Reviewed on: 10th November 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 13th November 2023

Review of the Newbury Building Society, Mortgages:

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Excellent, trustworthy service

Excellent communication, easy to contact, clear and helpful information given at all times. Appropriate, good value product offered. One of a very few institutions I really feel I can trust. Reviewed on: 10th November 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th November 2023

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