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Review of the Newbury Building Society, Savings:

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Local & friendly

Staff were helpful, friendly and knowledgable. Dealt with our application swiftly and efficiently. It’s very satisfying to deal with a local company. Reviewed on: 4th November 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 7th November 2023

Review of the Newbury Building Society, Mortgages:

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Mortgage application process much harder than other lenders

Application process very drawn out. Reviewed on: 3rd November 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it and would be really pleased to understand more about your application, to see where we can do better, please do email us, many thanks. Response date: 7th November 2023

Review of the Newbury Building Society, Savings:

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Setting up a new ISA

Chloe was very helpful setting up my new ISA and advising me how to transfer an existing ISA from another company. Reviewed on: 3rd November 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Chloe, who will be so pleased to hear them. Response date: 3rd November 2023

Review of the Newbury Building Society, Savings:

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Helpful Chloe

I came in to the Newbury branch to open a new ISA and update my Existing Member passbook. Chloe helped me with all my queries about opening a new account and how to get an old ISA with another company transferred to my new account. Reviewed on: 3rd November 2023

Review of the Newbury Building Society, Mortgages:

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Amazing Custer service

Recently completed a remortgage with Newbury, everyone we dealt with from the mortgage adviser, the underwriter and completions team were super helpful and made the whole process painless. Reviewed on: 3rd November 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 3rd November 2023

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