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All reviews (1493)

Review of the Newbury Building Society, Savings:

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Did what I wanted quickly and easily.

Went in to change my account from an instant premium to an existing member account, this was done very easily and quickly. Reviewed on: 24th January 2022

Reply from Newbury Building Society Thank you for taking time to complete the feedback - we appreciate it. Response date: 24th January 2022

Review of the Newbury Building Society, Savings:

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easy good service

easy good service not hard to follow Reviewed on: 22nd January 2022

Reply from Newbury Building Society Hi - thank you for the kind words and taking the time to leave us feedback, we really do appreciate it. Response date: 24th January 2022

Review of the Newbury Building Society, Mortgages:

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Request for a further advance

A very professional, friendly and efficient service from initial phone call to drawing the additional funds. Before retirement I worked in banking and the Newbury service and professionalism far outstrips the large bank offerings. Reviewed on: 22nd January 2022

Reply from Newbury Building Society Hi - we really appreciate the kind words and taking the time to leave us feedback, thank you. Response date: 24th January 2022

Review of the Newbury Building Society, Mortgages:

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Treated as real people

The Newbury didn't just consider the statistics (credit score - which was totally inaccurate) but listened to us and we were treated as real people. Reviewed on: 21st January 2022

Reply from Newbury Building Society Hi - thank you for your kind words and taking the time to leave us feedback, we really do appreciate it. Response date: 24th January 2022

Review of the Newbury Building Society, Savings:

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Excellent

Very polite and knowledgeable customer adviser Reviewed on: 21st January 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us feedback, we really appreciate it. Response date: 24th January 2022

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