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Review of the Newbury Building Society, Mortgages:

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Remortgaging from First Direct Mortgages

A very professional service throughout, with a rapid turnaround of our application, property valuation and confirmation of the 'in principle' offer. In particular, dealt well with repeated errors and misleading information provided by First Direct to provide an accurate mortgage redemption value to Newbury BS. Reviewed on: 24th December 2021

Reply from Newbury Building Society Thank you for taking time to leave your feedback - we appreciate it. Response date: 4th January 2022

Review of the Newbury Building Society, Savings:

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Excellent

Have no problems . Staff always pleasant and helpful at the thatcham branch Reviewed on: 24th December 2021

Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it. Response date: 4th January 2022

Review of the Newbury Building Society, Savings:

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Seamless Account Opening

So easy to open my existing customer savings account on-line. Had to wait a year to get it though for the higher interest rate on up to £2k. Reviewed on: 24th December 2021

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 4th January 2022

Review of the Newbury Building Society, Mortgages:

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Mortgage for the older borrower

Explanations were Clear. Service was thorough and efficient. Reviewed on: 24th December 2021

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 4th January 2022

Review of the Newbury Building Society, Savings:

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Money Transfer

Friendly helpful branch staff Easy to follow on line instructions for transfer of funds Reviewed on: 24th December 2021

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 4th January 2022

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