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Review of the Newbury Building Society, Savings:

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Helpful and comprehensive advice.

Very thorough and detailed explanations. Reviewed on: 24th September 2021

Reply from Newbury Building Society Hi - thank you for taking time to leave feedback - we appreciate it. Response date: 27th September 2021

Review of the Newbury Building Society, Savings:

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Easy and hassle free

Opening a new account online with the Newbury Building Society was easy and very straight forward. I always like dealing with the Newbury. Reviewed on: 24th September 2021

Reply from Newbury Building Society Hi - thank you for the kind words and for taking time to leave feedback - we do appreciate it. Response date: 27th September 2021

Review of the Newbury Building Society, Savings:

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Willing to call me instead of having a long e-mail discussion

Kudos to the woman who had the sense to call me when others were sending e-mails that didn't actually answer the questions I was asking. A quick discussion, followed by a clear and sympathetic approach to fixing things was much appreciated. I'm just sorry I have forgotten her name - she did really well in taking the steam out of the situation. Reviewed on: 24th September 2021

Reply from Newbury Building Society HI - thank you for your feedback - it is really helpful and we will try and locate our colleague to let her know. All feedback is reviewed and we will definitely take note of your points here. Thank you. Response date: 27th September 2021

Review of the Newbury Building Society, Mortgages:

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New customer

I have been really pleased with the prompt and efficient service from the customer care team. Reviewed on: 24th September 2021

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it and we will share your comments with our colleagues. Response date: 27th September 2021

Review of the Newbury Building Society, Mortgages:

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Excellent

Without your uncomplicated professional help we would not been able to build our house. Our final payment was delayed past the end by date by a third party which did not create a drama. I do not fully understand why on this type of loan/mortgage why there is a critical end date as you are getting interest payed and there is always the option of selling the property if there is a default in payments. ( Not a criticism, just a question ) Reviewed on: 22nd September 2021

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