Verified Member's community profile page

Write a review

Viewing profile for,

Verified Member

1493

Total reviews written

Helpful marks given to their reviews

542

Times reviews seen

All reviews (1493)

Review of the Newbury Building Society, Mortgages:

View on product page

Polite but a little slow

I felt it took a little too long especially as you told my broker my paperwork would arrive the day after she chased it, only to find you had two customers with the same name! My paperwork arrived the day I left for a holiday delaying it by 2 weeks. Reviewed on: 25th September 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreicate it. We are sorry that there was this delay and we have passed your comments to the team to understand how we can improve. Response date: 26th September 2023

Review of the Newbury Building Society, Mortgages:

View on product page

Polite but a little slow

Whilst I was delighted that I was able to obtain a mortgage, I felt let down by the timescales, especially as you told my broker my paperwork would arrive the day after her query, only to find you had 2 customers with the same name. Mine arrived the day I left to go on holiday, delaying it by 2 weeks. Once complete I had very polite after sales service. Reviewed on: 25th September 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 26th September 2023

Review of the Newbury Building Society, Savings:

View on product page

Opening new savings account

Very well informed quick and easy no trying to sell you anything extra. Reviewed on: 23rd September 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 25th September 2023

Review of the Newbury Building Society, Savings:

View on product page

Quick and easy

Prompt contact via phone call to complete application Reviewed on: 22nd September 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 25th September 2023

Review of the Newbury Building Society, Savings:

View on product page

Excellent service promt

Arranged meeting easily no hassle Reviewed on: 22nd September 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 25th September 2023

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.