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All reviews (1493)

Review of the Newbury Building Society, Savings:

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Fantastic thoughtful customer service

Excellent advice and clever explanations of the products I was interested in. Time was taken to ensure that I understood the features, benefits and conditions that came with the account Reviewed on: 21st August 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 22nd August 2023

Review of the Newbury Building Society, Savings:

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Opening a savings account

Saw straight away, very friendly and helpful, direct access to local branch via phone. In branch staff availability. Perfect! Reviewed on: 18th August 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words - we do appreciate it. Response date: 21st August 2023

Review of the Newbury Building Society, Savings:

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Review

Efficient. Reviewed on: 18th August 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 18th August 2023

Review of the Newbury Building Society, Mortgages:

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Excellent Customer Service

Made a telephone enquiry re: repayment of my mortgage. Was provided with clear information as to the outstanding balance, how to make payment and what the follow-up actions would be, with all information confirmed in writing. The experience could not be faulted Reviewed on: 18th August 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we really appreciate it. Response date: 18th August 2023

Review of the Newbury Building Society, Mortgages:

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Efficient and smooth experience

As a first time buyer I had a lot of anxiety about this process but Newbury were really quick and efficient at responding and communicating which I really appreciated Reviewed on: 18th August 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback- we appreciate it. And congratulations on your first home! Response date: 18th August 2023

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