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1493

Total reviews written

6

Helpful marks given to their reviews

753

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All reviews (1493)
Review of the Newbury Building Society, Savings:
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5
Knowledgeable, friendly, helpful. Reviewed on: 2nd June 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 5th June 2023
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Newbury Building Society
Review of the Newbury Building Society, Savings:
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Excellent

5
Everything was explained to me fully, and I believe I do understand Reviewed on: 2nd June 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 2nd June 2023
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Newbury Building Society
Review of the Newbury Building Society, Mortgages:
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Generally a very easy process

5
Good communication and all transferred smoothly. The only thing that could be better was the form for witnessing signatures - not clear where each person was to sign and not enough room to write all the required info e.g address etc. Perhaps clear boxes for each person and bigger boxes to fit it all in. Reviewed on: 2nd June 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback, we will share your comments with the relevant person to review the forms - thank you for taking time to tell us, we appreicate it. Response date: 2nd June 2023
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Newbury Building Society
Review of the Newbury Building Society, Savings:
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Friendly, efficient

5
They were help, very efficient and new their products. Reviewed on: 2nd June 2023
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 16th June 2023
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Newbury Building Society
Review of the Newbury Building Society, Savings:
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Excellent customer service

5
I had an appointment in your Didcot branch this week to open a new savings account. Cassie is an excellent ambassador for your building society - she was very personable, professional and clear. She provided me with thorough information and I felt relaxed and able to ask questions. In today’s society it was an unusually uplifting experience. Reviewed on: 2nd June 2023
Reply from Newbury Building Society Thank you so much for taking the time to leave feedback - we will be sure to share your comments with Cassie, who will be so pleased to hear them. We do appreciate it. Thanks again. Response date: 2nd June 2023
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Newbury Building Society

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