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All reviews (1493)

Review of the Newbury Building Society, Savings:

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Excellent service

Daisy was so helpful and polite in dealing with 2 senior citizens and explained everything we needed to know. Reviewed on: 9th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Daisy, who will be so pleased to hear them. Response date: 9th June 2023

Review of the Newbury Building Society, Savings:

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Opening up a ISA

My financial advisor had suggested that I put some of my cash savings into an ISA. I visited my Basingstoke branch and they helped me open my new account in a very helpful manner. Reviewed on: 8th June 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreicate it. Response date: 9th June 2023

Review of the Newbury Building Society, Savings:

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Applying for EMA bond

The information Stacy gave me was clear and informative. Stacy ensured that I understood what I was agreeing to and I was especially pleased that I was asked if I would still have access to sufficient funds in case of emergency, if I was to lock my money up in the bond Reviewed on: 5th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Stacey, who will be so pleased to hear them. Response date: 6th June 2023

Review of the Newbury Building Society, Mortgages:

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Try Newbury Building Society

A Helpful and resourceful Financial Advisor contacted Newbury for me. All processes were followed quickly and efficiently by Newbury. Completion was in weeks rather than months. Paperwork / requirements could be explained better through personal contact rather than trolling through all the nitty grity and extensive paperwork rather than having to request explantion. Was surprised I had to follow-up whether completion had taken place as expected. I had to ring in and received verbal confirmation. I have yet to receive something in writing. Reviewed on: 4th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with the relevant teams so that we can look into our processes. Thank you again. Response date: 5th June 2023

Review of the Newbury Building Society, Savings:

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very friendly and efficient

The lady that own my account was friendly and efficient. Reviewed on: 2nd June 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 5th June 2023

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