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All reviews (397)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Mortgages:

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Innovative , helpful and clear

As an older buyer I was looking for a small mortgage when moving house a couple of years ago . I was over an age at which most Building Societies would consider an applicant , or if they did they would impose very tight limits on the period of time over which any mortgage product could be taken . The Ipswich Building Society as it was at the time were the leading providor of the product I was looking for , a mortgage aimed at the older customer available over a time frame of up to 30 years making repayments highly affordable all of which was the ideal solution for myself . Why more Building Societies do not offer such products is always a mystery to me , I would be representative of a large group of potential customers who have stable income , backed by large cash reserves giving a low loan to value ratio so in many ways representing a sound investment for a mortgage company. Throughout the initial discussion and application period the society was extremely clear in its communication and the staff were always polite and accessable when questions arose . The on line portals for paperwork worked very smoothly and access to them secure yet straightforward , overall a very smooth process at what can be a stressful time if all elements dont go as planned . I would without doubt recommend the society to anyone looking for a mortgage and strongly suggest that they at least have a conversation with them to see how they may be able to help in a potential property purchase . Reviewed on: 10th February 2023

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

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Happy Customer

Staff are always welcoming and friendly. Products available are appropriate for local society. Reviewed on: 10th February 2023

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

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Always in the loop

As a small, regular saver, I am pleased that I am always in the loop: always kept up to date with changes in interest rates and so on. It's great to be valued in this way! Reviewed on: 9th February 2023

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

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The Best!

I have been saving with Suffolk Building Society for about seven years, and saw the change from Ipswich Building Society. Access to the branches is easy, I have never had to wait for more than a couple of customers in front of me. The savings rates are good and they send me a monthly update on news with handy tips on savings, mortgages and other things like keeping safe from scammers. 10/10 Reviewed on: 9th February 2023

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

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Good Savings To Be Had

I have a regular savings account which is easy to set up and manage and pays good interest. I like the fact that that this building society works for and helps our local community. Reviewed on: 9th February 2023

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