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Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

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A little dated

I like my fixed rate saver as not too bad of a penalty if I withdraw early, however no online service is not very 2021 and the Ipswich branches close at 3pm which is bizarre. Reviewed on: 27th August 2021

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

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Poor interest rates

Better interest rates found at other Building Soc so had to change companies and the cost of changing the name of this soc should not be down to the savers Reviewed on: 20th August 2021

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

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Good staff in branch

I only have positive things to say regarding staff and service in branch. I usually use Halesworth branch. I do however feel that the society could do with a major revamp of its online services. In this day and age you really should be able to check your accounts on line and currently this isn’t available. Reviewed on: 19th August 2021

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

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Quick efficient savings

I contacted my local branch with regards saving, I was dealt with politely and with clear information. My cheque was cleared quickly and the transaction confirmed by telephone Reviewed on: 19th August 2021

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

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Nacton Branch

I always use Nacton Branch for any transactions. They are always most helpful and nothing is too much trouble, even when I need them to explain things they take the time to help me to understand. Lots of different staff but always lovely. Reviewed on: 19th August 2021

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