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Nabeel Khalid

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Review of the Monzo, Current account:

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Monzo is truly a bank of the future

I've always struggled with exporting transaction data from my old bank into an Excel sheet, adding columns for type of expense and other details just so I can understand my spending better. I always thought this was a feature banks should have incorporated but it didn't happen until Monzo came along. I also hated paying unnecessary transaction charges living in a globalised world, or to pay fees for withdrawing cash while traveling abroad. Monzo has successfully changed all that and paved the way for so many other challenger banks. I want to see Monzo get the limelight it deservers. Especially since it has always acted on feedback from its users every step of the way. The level of two-communication with its customers is also exemplary. And their customer service is also top-notch - the built in chat app is such a quick and easy way to interact with a bank, the likes of which I have never experienced before. Monzo users also share a sense of community, the gentle nod of affirmation from a stranger while standing at the till when they see the coral card in your hand. If there's any bank that deserves to win a banking award, it's Monzo. Reviewed on: 13th April 2021

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