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Ian L

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Review of the Goodtogoinsurance.com, Travel insurance:

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Good, but not if travel company cancels your holiday.

I have used Goodtogoinsurance before without an issue. I need pre-existing medical insurance for my wife. However, with the ongoing pandemic and the need for travel companies to cancel your holiday at short notice for a full refund (TUI) you would think that travel insurance companies would do likewise. Goodtogoinsurance do not as I have found out to my displeasure. I contacted this insurance company to explain what had happened when my holiday to Corfu was cancelled 2 weeks before departure but they grudgingly applied a credit note for one year provided the destination, type of holiday, duration of holiday and time of month remained the same. Come on Goodtogoinsurance - how do you expect loyalty when you won't provide fairness. Do the right thing for your customers. £73 is a lot for me to lose should this global situation continue and I do not book another holiday within your strict and unfair parameters, Reviewed on: 8th September 2021

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