Richard Hardie's community profile page

Write a review

Go to business site

Viewing profile for,

Richard Hardie

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the One Call Insurance, Home Insurance Broker:

View on product page

Curate's egg!

I had a claim 2 years ago for a broken very large double glazed window, and the One Call response was immediate and very positive. The people they sent were very friendly and polite and did an excellent job of cleaning up the tiny fragments of glass and replacing the entire unit. Super job. I've now been trying to contact One call about a blocked toilet. Their emergency team say it's not an emergency (logically, they're probably right), however the claims phone line and online chat facility, which are advertised (even now!) as being 24 hours a day, 365 days a year, actually only open Monday to Friday, 9 to 5. So my toilet remains blocked and I can't get another engineer out in case it invalidates my insurance policy. I hope for a positive resolution on Monday. Reviewed on: 10th October 2021

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.