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Kim Melpuss

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Review of the Chase Bank, Current account:

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Excellent customer service and great rewards!

I have been contacted by Chase customer services when they were concerned about a payment I was making, which is reassuring. I also contacted them concerning payments I made to another bank. The recipient UK bank were unable to help me, having tried to contact their customer services, which was chaotic. Chase responded instantly and their representative was so kind, helpful and patient, advising me on what to do. I’ve also had online chats and again they respond very well. Reviewed on: 6th February 2025

Review of the Chase Bank, Current account:

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Excellent Customer Service

I have needed to contact customer services on a few occasions, both over the telephone and via messaging. On all occasions, I’ve received prompt and helpful responses. I also enjoy receiving my cash-back on spending, seeing that pot grow! Reviewed on: 13th April 2024

Review of the Moneyfarm, General Investment Account:

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Positive Provider

I’ve been investing with Moneyfarm for around two years. I have never had any problems logging into my account and the site itself is clear and helpful. I receive regular information emails - but I’m not bombarded. Finally, and importantly, I’ve had a very good return to date on my investment! Thank you Moneyfarm. Reviewed on: 5th January 2022

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