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Mattinho Parker-Parker

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Review of the Cycleplan, Bicycle insurance:

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Frustratingly slow

I like a company that just gets on with things - sadly my Cycleplan experience was a bit like pulling teeth. After an accident that damaged my bike I had to get a quote from a local shop to get the insurance - which makes perfect sense. However once quoted by my local shop Cycleplan made me get requoted by their trusted supplier - which took a few more days. Then the trusted supplier undercut my local shop. And now I have to wait even longer to get my bike fixed - even though my local shop now has the parts ready to go for my repair. All the while I am paying out for public transport to commute - Arrghhhh... and effectively this will all end up costing me more than if I'd just paid outright for the damage to be put right without the insurance. Reviewed on: 20th September 2017

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