Smart Money People Logo

Member Profile

Name: DaveO

About you (What is this?)

Most Recent Reviews (4/11)

View All 

Consistently Good Rates

5
Great Range of Products. Competitive Rates. Good Web site and the new App is excellent and this has been launched based on Customer feedback so they really listen to Customers. Reviewed on: 16th February 2024
DaveO's avatar
DaveO

Best Fixed Product Interest Rate

5
Easy to Join Bank. Easy to open Account. Great Rate. Good App Reviewed on: 16th February 2024
DaveO's avatar
DaveO

Good Rate and Great Perks

5
App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024
DaveO's avatar
DaveO

Let down by Poor Customer Service

1
Nothing wrong with the Product. Dashboard was pretty basic and needs some work. But I was let down by terrible Customer Service. Ring Backs that didn't happen, letters that didn't arrive and instructions followed and documentation sent that were returned as being inadequate with new updated instructions. I will never use them again, so much grief and stress. Reviewed on: 23rd January 2022
DaveO's avatar
DaveO