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lindsey ward

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Review of the Suits Me, Personal account:

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Absolutely shocking customer service !

Absolutely shocking customer service !! After being made to have a new account which I told them I did not want as it caused too much inconvenience my new card comes and I can no longer buy anything online , spoke to a manager that told me it’s my job to contact the merchants to ask why payment wasn’t being accepted , told her that it isn’t just the 1 merchant it wasn’t working with it was multiple !! She said I’ll look into it and contact them and get bk to you ! (She hasn’t) I have spent hours trying to get through after waiting an hour a time I put the phone down ! I have sent multiple emails I just get ignored avoid at all costs !!! Reviewed on: 4th March 2025

Reply from Suits Me We're really sorry for the frustration you've experienced, and we completely understand how inconvenient this situation has been for you. This is not the level of service we aim to provide, and we apologise for any lack of communication on our end. If your issue is still unresolved, please email us at [email protected] with your details, and we’ll make sure this is looked into as a priority. We truly appreciate your patience and your feedback, which helps us improve our service. Response date: 4th March 2025

Review of the Suits Me, Personal account:

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Ridiculous charges for transfers and using to pay for things

I wouldn’t recommend charges for everything Reviewed on: 10th March 2022

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