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Esther

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Review of the Triodos Bank, Current account:

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Fast service by intelligent humans

When I call Triodos with an issue or question, they answer quickly, easily understand my query, always have a kind, open, friendly manner, and I feel like I'm talking to a real person who knows their onions - not someone reading from a script. It's taken so much of the stress out of banking. No long waits, labyrinthine call menus or annoying recorded messages. Triodos is run fairly, and doesn't try to profit from people's debt or other financial problems. The money is well invested in green tech and I feel well informed about it. I pay £3 a month for my account and its so worth it. Less stress, and I know my money is not being used to fund cluster bombs or despotic regimes. Reviewed on: 17th March 2022

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