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Review of the NatWest Group - Cora, Digital Assistant:

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Cora gets to the point

Cora is a clever (what I call her is a AI Bot) she will get to the point of what you are trying to ask and pop up all the answers that could possibly relate to your question. So technically you just need to type a main word e.g Payments, recall or direct debit ... etc. you don't even need to repeat yourself when she puts you through to an agent! Brilliant so in a small little sentence Quick + Simple = Cora Reviewed on: 18th March 2022

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