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Verified Member Dudley BS

464

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All reviews (464)

Review of the Dudley Building Society, Financial / Pension Advice:

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Opening 2yr Saving Bond

I've had a few problems but your staff have been very helpful. Unusually, as a new personal customer I wished to open a 2 year savings bond but this was complicated by the fact that I was also the nominated person for Charity Trustee account. My online application for a personal saving bond repeatedly failed and I only could discover the reason for this when I contacted your staff. I found your online on-line log off after 120 seconds inconveniently short – have you considered extending this to say 5-minutes as typically used by banks? Lastly it seems I have to use same email address for both personal account and charity account - far from satisfactory. Inspite of above all sorted now (apart from email problem) Regards Keith Reviewed on: 11th November 2022

Review of the Dudley Building Society, Savings:

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Good service

Easy to set up an online savings account with Dudley BS. They offer a good rate of interest. Good customer support online and by post. Reviewed on: 9th November 2022

Review of the Dudley Building Society, Savings:

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Kingswinford Office. Very Pleasant Staff

Carol and Brenda were very helpful. I went in knowing exactly what I wanted because I had seen 5% for a 5-year bond when checking the internet. I do not trust the internet for conducting any kind of banking, so I went to the Kingswinford branch to set up a 5-year bond at the counter Carol and Brenda made me aware of the full range and I found that the 2-year bond at 4.75 was a better choice for me, thanks to them. Reviewed on: 9th November 2022

Review of the Dudley Building Society, Savings:

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The friendly society.

I visit a number of branches - Brierley Hill, Dudley, Kingswinford, Gornal Wood etc and all the staff are very helpful. Reviewed on: 3rd November 2022

Review of the Dudley Building Society, Savings:

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Brilliant

Absolutely brilliant service from Becky. Such a pleasure to deal with. Would have no hesitation at all in recommending the Dudley. Reviewed on: 21st October 2022

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