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All reviews (3)

Review of the Starling Bank, Current Account:

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Just will not listen

When I first started with Starling, they were great. Now however, I find they treat their customers with some disdain. My experience with their feedback process ('starlingbank dot com/contact/') is if you use it, they email you back and tell you to go to the app. If you've crafted a detailed email with your feedback originally, then you are told to go to the app which is limited to 500 characters, you could come unstuck. Challenging for anyone who has communication challenges wi... Reviewed on: 15th March 2025

Review of the Starling Bank, Current Account:

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Knowledgeable, empowered and the customer with control.

Knowledgeable and empowered customer service staff, plus great products compared to the test of the market. Also, Octopus gives the customer s great deal of control, which is nice to see. Reviewed on: 13th March 2024

Review of the AA, Car Insurance:

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Big wheels keep on turning......you over

My suspension spring broke on the front of my car also causing the shock absorber to fail. So I phoned the AA when the incident first occurred and asked if I am fully covered, the response was words to the effect of "yes, most likely you are covered". The AA then had my car towed to a garage of their choice who informed me they could only source after market parts. So, I asked my insurance company if they would be happy with that. They clearly expressed they would not be, they ... Reviewed on: 12th April 2018

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