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Knit Nottingham

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All reviews (2)

Review of the Starling Bank, Current account:

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It's a real shame, genuinely.

It's a real shame, genuinely. They've gone from the best bank by far (in fact, the best customer service and experience I've ever had) to some of the worst. They've allowed fraud to happen on my account and they have taken two weeks to do anything about it and that only happened because I started ringing them every hour. It's been absolutely ridiculous, unbelievable and I am so disappointed. Reviewed on: 13th March 2024

Reply from Starling Bank Hi Knit, thanks for your review. We are really sorry about the fact that you experienced this and how distressful it must have been and that you are disappointed in the way that we handled this. We will share your feedback with our team to improve your future experience with us. Once again, we're sorry about the distress that this may have caused. Thanks again. Team Starling, Response date: 20th March 2024

Review of the Starling Bank, Current account:

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The best bank ever.

Honestly, it just works and that's all that I want and need. Then they add little perks like who they sponsor and an interesting mailing list. Never had positive thoughts about a bank before, just neutral or negative. I recommend them to so many people! Reviewed on: 1st April 2023

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