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Monmouthshire BS Member

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All reviews (27)

Review of the Monmouthshire Building Society, Savings:

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Great customer service

Jo helped my partner to have her PIP paid in to her account by chasing it up with the finance department. Thank you Jo. Reviewed on: 15th December 2023

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Jo. Response date: 19th December 2023

Review of the Monmouthshire Building Society, Mortgages:

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Excellent professional service

Very friendly, efficient and professional service. Anita was superb, very thorough a credit to the Society. Reviewed on: 14th December 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Anita. Response date: 14th December 2023

Review of the Monmouthshire Building Society, Mortgages:

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10/10 for Danielle E

If you are lucky enough to be allocated Danielle as your mortgage advisor, you will not be disappointed. Danielle was knowledgeable, professional and went above and beyond to discuss all options with me at my appointment. Cannot recommend her highly enough! Reviewed on: 12th December 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience at your appointment. Your comments will be passed on to Danielle. Response date: 12th December 2023

Review of the Monmouthshire Building Society, Savings:

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I year bond

Opened an account at Cardiff branch and Vicki explained everything in full and so made me feel nice and relaxed excellent service many thanks Reviewed on: 11th December 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience in the Cardiff branch. Your comments will be passed on to the Vicki. Response date: 12th December 2023

Review of the Monmouthshire Building Society, Mortgages:

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Very happy!

I wanted to get some advice on additional borrowing having already had an existing mortgage. I was contacted by Danielle and she fully explained my options which enabled me to make an informed decision. I found the application process straight forward and Danielle kept me informed about each stage of the application. I am very happy with the service and support I received. Reviewed on: 7th December 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you are happy with the service that you have received. Your comments will be passed on to Danielle. Response date: 7th December 2023

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