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Monmouthshire BS Member

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All reviews (27)

Review of the Monmouthshire Building Society, Savings:

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New account

Opened a new ISA account transferring money from another account - so easy, Vicki was excellent, Jack too, excellent service, thank you Reviewed on: 3rd October 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Cardiff branch. Response date: 4th October 2023

Review of the Monmouthshire Building Society, Savings:

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Investing proceeds oh home sale

Invested monies using P.o.a already established. Muss Noor was very helpful in assisting me add a large sum of money to existing savings held. She also assisted in changing her address to her care home using documents we provided it's very stressful selling elderly relatives home and possessions. Muss restored our faith in the Monmouthshire as Caldicot branch was a terrible experience today.. will stick to Newport in the future for mums finances and ours. Well done Muss. Reviewed on: 29th September 2023

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be passed on to the relevant branches. Response date: 2nd October 2023

Review of the Monmouthshire Building Society, Savings:

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Freindly Staff

Good Exsperiance, Explained Everything In Detail...Nice Cup Of Tea. Reviewed on: 25th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 25th September 2023

Review of the Monmouthshire Building Society, Savings:

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Professional customer service

Very clear information and good customer service Reviewed on: 21st September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 21st September 2023

Review of the Monmouthshire Building Society, Savings:

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Thanks for serving the community

Ellis and Jen are lovely at the Handpost branch. They give professional service a personal touch which is rare nowadays. Reviewed on: 8th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Ellis and Jen. Response date: 11th September 2023

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