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Ivan Kisyov

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Review of the Home Protect, Home Insurance:

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Do not go with home protect

Please do not solicit this company's services. You would be left deeply disheartened and upset. I had my bag stolen next to me while having a post work drink with a colleague, all recorded on CCTV and reported to the police. It has been 3 months so far waiting for compensation for my Mac which was inside the bag. I was told the company was waiting for the police report, only to find months later that the company did not consider this as a theft only after giving them a call. No such request to the police had been made for months. I was then asked to contact the pub and obtain the cctv footage, which the establishment declined as it can only be provided directly to the police. I have beeb misinformed, stalled and spoken down to so many times. The worst service I have ever experienced. Reviewed on: 6th December 2023

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