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Michael J

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Review of the Triodos Bank, Current account:

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Banking with the top ethical bank

Very good to think that you are banking with the most ethical bank available. It is reliable and safe as you would expect a bank to be. It is a telephone/Internet bank, so the phone lines must be available when you need them. Response times are ok. I have had to wait sometimes, but this is acceptable. When I am speaking to a bank official, they are knowledgeable and are willing to refer to their seniors if they can't answer my question. I do sometimes find their systems for managing the account rather cumbersome and not as slick as other banks. But I am aware the bank is small relative to the big operators. I am prepared to put up with this and I live in hope that more customers will flood in to increase the Bank's resources. I also have an Isa with Triodos, where I admire its ethical use of their profits. Reviewed on: 17th January 2024

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